3 Refresh Exchanges: You can receive the refresh exchange service up to 3 times within the 2-year validity period. If your DJI product is damaged due to collision, water immersion, or other causes, we will replace it with a new or equivalent product that meets DJI's shipping standards for a small additional fee.
Comprehensive warranty: Product damage and loss due to causes such as collision and water immersion are covered by the warranty, and you can receive a comprehensive warranty.
Safe Flight Benefit: If you have never used the product refresh exchange and repair special discount during the validity period of DJI Care Refresh, you will receive a one-year extension of the manufacturer's warranty period as a benefit.
Save time with DJI Care Express service: With DJI Care Express service, you can skip the product loss evaluation and quoting process. DJI will ship the replacement product as soon as it confirms that the replacement cost has been paid.
Regular Inspections: We provide regular inspection services such as basic function checks, upgrades, comprehensive cleaning, and replacement of consumable parts to keep your equipment in optimal condition.
Special repair discount: Even if a problem occurs that is not covered by the manufacturer's warranty, you no longer have to worry about expensive repairs. Customers can choose between [refreshing the product and replacing it with a predetermined additional charge] or [repair service with a special discount].
