2 Refresh Exchanges: You can receive refresh exchange services up to 2 times per year, one of which can be used as a flight loss guarantee. Replaced products will be replaced with new products or products that are equivalent to new products in terms of performance and reliability.
The replacement cost is 7,920 yen (tax included), and the flight loss warranty service cost is 28,600 yen (tax included). If you take advantage of the Lost Flight Guarantee, you will be using one product replacement.
Comprehensive warranty: Product damage and loss due to collisions, water immersion, etc. are covered by the warranty, and you can receive a comprehensive warranty.
DJI Official Warranty Plan: During the DJI Care Refresh service period, major parts will continue to be covered by the official warranty, so you can use your product for longer with peace of mind.
After paying for the DJI Care Express Product Refresh Replacement Fee, DJI will ship a replacement product as soon as your defective product is received. This process eliminates inspections and estimates, allowing customers to receive replacement products quickly.
Flight Loss Guarantee: This guarantee covers situations where the aircraft is lost during flight, so you can enjoy your flight with peace of mind. (To use Lost Flight Guarantee, users must link their DJI account and remote controller to the aircraft using the DJI FLY app. If the above steps are not completed before a flight is lost, the Lost Flight Guarantee service will not be available.)
